Shipping policy
Shipping Policy
Last updated: November 8, 2026
Thank you for shopping with Maker Pro Studio. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order processing
- Ready-to-ship items ship within 1–3 business days.
- Made-to-order items are handmade after you order and ship within 5–10 business days. The product listing will say if an item is made to order, and any different timeframe will be shown there.
Processing times exclude weekends and holidays. If your order includes both, it ships together once everything is ready. Each item is handmade in small batches in Minnesota and packed by hand.
Digital downloads
PDF patterns are available to download right after purchase. There’s nothing to ship.
Shipping costs
- Free standard shipping on all US orders.
- Faster shipping: USPS Priority Mail is available at checkout for an additional charge, based on your destination and package size.
Delivery times
Estimated delivery times are shown at checkout and start once your order ships. They’re estimates, not guarantees, and may be affected by carrier delays, weather, or other events outside our control.
Order tracking
When your order ships, you’ll get an email with a tracking number and link. Tracking may take up to 24 hours to update.
Shipping destinations
We currently ship only within the United States.
Address accuracy
Please double-check your shipping address at checkout, and contact us right away if it needs correcting. If a package is returned to us because of an incorrect address, we’ll reship it once you’ve paid the new shipping cost.
Lost or damaged packages
- Damaged: If your order arrives damaged, email us within 7 days of delivery with a photo. We’ll send a replacement or a full refund, at no cost to you.
- Lost: If tracking hasn’t updated for 10 business days, or your package never arrives, contact us. We’ll work with the carrier and send a replacement or a refund.
- Marked delivered but not received: Check with neighbors and your local post office first, then contact us and we’ll help you file a claim with the carrier.
Changes and cancellations
- Ready-to-ship items can be changed or canceled within 24 hours of purchase if they haven’t shipped yet.
- Made-to-order items can be changed or canceled within 24 hours of purchase, before work on your item begins.
Once an order ships, we can’t change it, but you can return eligible items under our Return and Refund Policy.
Questions?
Email info@makerprostudio.com and we’ll get back to you within 1–2 business days.
Maker Pro Studio is a trade name of Maker LLC.